Privacy, Terms and Conditions

Terms of Service

In these terms and conditions, “we” “us” and “our” refers to Bagged. Any access and use of information on this website including purchasing of our product/s is subject to the following term and conditions. We reserve the right to amend this notice at any time and your use of the website following any amendments will represent your agreement to be bound by these terms and conditions as amended. We therefore recommend you read our terms and conditions each time you visit our website.

By using this website, you warrant that:

  • you are legally capable of entering into binding contracts
  • you are at least 18 years of age
  • the personal information which you are required to provide when you register is true, accurate, current and complete in all respects; and you are not impersonating any other person or entity’s WEBSITE SERVICES


Discount Codes

All discount codes and price discounts are issued in NZD. Discount codes cannot be used in conjunction with any other offer (excluding clearance sale prices).


Order Processing

Orders are processed on business days (Monday through Friday) excluding public holidays in Auckland, New Zealand. Customers will be provided with tracking numbers once orders are shipped out. See our shipping policies for further information. In the event where a parcel is not claimed/refused by the receiver, Post Haste will attempt re-delivery. If Post Haste and/or our team is unable to arrange a re-delivery by Post Haste's cut-off time, the parcel will be destroyed and abandoned by authorities in the receiver's country. Consequently, there will be no refunds for parcels that are not claimed or refused.



Bagged takes every measure against credit card fraud. If we suspect that a customer’s order may be fraudulent, we will contact the customer to confirm certain details. If the customer refuses to respond with the required information within 7 working days, we reserve the right to cancel the order. 



Bagged reserves the right to cancel any order if we are unable to provide the requested products. Customers will be immediately contacted in these cases.

Bagged is not liable to compensate for any loss, expense or inconvenience customers may face as a result of cancellation.


Privacy Policy

We understand the importance of protecting your privacy and appreciate you trusting us with your information. We will not share, rent or sell your personal information. All information that you provide us will be kept private and confidential and used for the following purposes only:

  • To process purchase & delivery transactions.
  • Customer support & the ability to respond to your requests.
  • Communication via email providing information that may be of interest to you.

We may disclose your personal information if we are required to do so by law or if you violate our Terms of Service.

If at any time you do not wish to receive emails from us, please click the unsubscribe link at the bottom of the email that you receive or simply email a request to with the word unsubscribe in the subject line.



If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service ( or Privacy Statement ( 


Third-party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located at different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.


Google Analytics 

This website uses Google Analytics, a web analysis service of Google Inc. (hereinafter referred to as ‘Google’). Google Analytics uses so-called ‘cookies’, text files which are stored on your computer and which make possible an analysis of website use by you.

The information generated by the cookie with regard to your use of this website, including your IP address, is transferred to a server of Google in the U.S. and stored there. Google uses this information to evaluate your use of this website, to assemble reports on website activities for other website operators and to provide other services pertaining to website and Internet use. Google can also transfer this information to third parties in so far as it is legally required or in so far as third parties use this data in ways commissioned by Google.

Google will under no circumstances place your IP address in conjunction with other data of Google Inc. You can prevent the installation of cookies by adjusting your browser software. However, we call your attention to the fact that in such a case, not all functions of this website will be operative.

Through using this website, you declare yourself in agreement with the editing of data which you have provided by Google in the ways described above and for the purposes described above.


Facebook and Instagram Conversion Tracking Pixel

This website uses the conversion tracking pixel service of Facebook and Instagram. This tool allows us to follow actions of uses after they visit the Bagged website by clicking a Facebook or Instagram advertisement. The collected data remains anonymous. This means we can't see the personal data of any individuals, however the data is saved and processed by Facebook. Facebook pixel's allows Facebook and it's partners to show targeted advertisements on and outside Facebook. A cookie will be saved onto your device for these purposes.