Exchanges and Returns
If you wish to exchange or return a product due to any reason, please carefully read the information below before heading to our contact page and lodging an exchange or return.
- To be eligible for an exchange or return, it must be lodged within 30 days of your order date.
- Shipment of the goods back to our address will be at cost to the customer.
- Our team will inspect the item(s) upon arrival for any damage to the products, where we will either approve or reject the exchange/return request.
- In the case of denial, the item(s) will be sent back to the customer (free of charge).
- If approved, we will arrange the requested refund or exchange. In the case of exchange, postage back to the customer is free of charge.