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Exchanges and Returns

If you wish to exchange or return a product due to any reason, please carefully read the information below before heading to our contact page and lodging an exchange or return.

 

  • To be eligible for an exchange or return, it must be lodged within 30 days of your order date.
  • Shipment of the goods back to our address will be at cost to the customer.
  • Our team will inspect the item(s) upon arrival for any damage to the products, where we will either approve or reject the exchange/return request.
  • In the case of denial, the item(s) will be sent back to the customer (free of charge).
  • If approved, we will arrange the requested refund or exchange. In the case of exchange, postage back to the customer is free of charge.